After you’ve launched your chatbot, the work is only just beginning. Inevitably, your bot will not be able to answer all queries posed by users. That means it needs additional training as well as monitoring, with the help of useful metrics.
In Part 2 of our three-part series on Conversational Commerce, we take a look at what you should keep in mind when working on a chatbot project.
More and more e-commerce customers feel a disconnect between themselves and the companies they buy from, as face-to-face interaction becomes less of a factor in making a purchasing decision. But thanks to Conversational Commerce, you can now offer your online customers that elusive personal touch.
With several significant improvements to the order system and the catalog system, Episerver Commerce 12 will help you process orders more efficiently and with less hassle.
By 2022, global E-Commerce revenue will hit $2.5 trillion, with more and more transactions made on mobile devices. The numbers show that if you’re not taking E-Commerce seriously, you should rethink your priorities.
Episerver Ascend in Las Vegas was the most impressive Ascend show yet, with CMS and Commerce taking over Sin City for days. The luxurious Aria Resort proved to be a perfect new home for Epi’s annual shindig and gave the event the glitz and glamour it deserves.
With Amazon Echo, Google Home, Siri, Cortana, and others, conversational AI is taking over the tech world. With Sitecore 9, you can harness its power for yourself. We show you why you should do it.
The amount of data produced by the IoT will grow exponentially over the next few years, which will also affect e-commerce. Take action today and recruit Niteco to help you prepare your site for the future.
Some technologies in 2017 will continue their prevalence into 2018 or step up to create major changes in the way we work, live, and shop. Businesses as well as consumers would do well to prepare, as we predict these seven technology trends for 2018.
Progressive Web Apps (PWAs) aren’t going to replace native apps anytime in the near future. They are, however, going to change how we perceive what an app is or should do. And even more so, they will determine how we perceive what a website should be able to do.