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Digital/Technical Business Analyst
Sydney
Niteco is a rapidly growing end to end digital agency of over 300 staff with offices in Sydney, UK, Sweden, US, Hong Kong and Vietnam.
Our services range from strategy, Solution Architecture, UX / Design, Software Development expertise, analytics and continuous optimisation. We have expertise in CMS and e-Commerce and verticals covering retail, B2B, Health Care, Government, FMCH, Media, Finance, Insurance and Technology to name a few.
We support and build global leading technical solutions for over 70 global brands including Electrolux Group, Heineken, Wilson Parking, Meat and Livestock Australia, Adairs, Grant Thornton, Hort Innovation and Panasonic.
Due to our continued growth, we are looking to expand our highly experienced Australian team and searching for a mid to senior Technical Digital Business Analyst with minimum of 5 years of experience.
As a Technical Business Analyst in our Sydney team, your key responsibilities will include:
Conduct discovery workshops, work with the Product Owner and other business stakeholders to identify high-level business requirements and convert them in to highlevel epics and features in both CMS and e-commerce.
Obtaining a good understanding of the Projects Vision and Scope and communicating this to the Niteco Technical, Project and Design Teams.
Working with our Solution Architects and UX Team to facilitate and lead requirements gathering, ideation and solutioning workshops with various stakeholders and project teams.
Experience in facilitating the elicitation and evaluation of business requirements for delivering new or enhanced features
Experience in creating User Stories with supporting acceptance criteria, business rules and data mapping and following the development process through user story acceptance and implementation.
Working with the Product Owner with building and maintaining the backlog, ensuring all requriemnts and user stories align to product strategy
Ability to design user journey Mapping, Use case diagrams and map them to user stories.
Collaborating with the core agile team members such as UX Designers, Visual Designers, Solution Architects and Lead Developers. Be highly effective at supporting developers and testers in an agile environment.
Proactively communicating with the appropriate stakeholders, and negotiating ways to deliver value when necessary
A good level of Technical understanding to be able to communicate with developers on the scope of work and required outcomes.
Experience with User Experience and User Interface Design Process and Documentation
Working in multiple projects concurrently, and prioritise workload and manage accordingly.
Be able to work autonomously without supervision and take ownership of project scope.
Ability to work in Agile, Waterfall and hybrid delivery models
Experience working with tools such as; JIRA, Confluence, MS Azure
Previous experience in software development is desirable.
Previous experience in Content Management Systems and e-Commerce is desirable.
Previous work experiance in working with offshore development teams is desirable
We are open to flexible work arrangements for the right candidate.
My first impression of Niteco is the company's 24/7 room, which looks very modern and professional. Despite having to work from home due to Covid pandemic, I see that the company has been operating smoothly. As an employee, I also feel comfortable when working, not being affected too much.
Nguyen Phuong Thuy
Project Manager
I joined Niteco just a few days before the lockdown in Hanoi. Therefore, I was really nervous as I hadn't undergone all the training as usual then we started working from home. However, I've been received considerable support from co-workers. For anything I didn't understand, I could comfortably raise the questions and they'd give me detailed answers. Additionally, I've been passed on some useful advice on how to do my work more effectively. I can't wait to go back to office and meet everyone in person!
Trần Hoàng Vân
Content Publisher Executive
I think Niteco is a good environment to strive for, especially to young
people who want to develop themselves in the IT industry. The company opens with many opportunities, provides frequently upgraded equipment. Moreover, managers are cute and friendly, too. All in all, it's well worth dedicating yourselves here.
Manh Quang Nguyen
.NET Developer
So far, what I like about Niteco is the comfortable and dynamic
working environment, especially the very friendly and kind
colleagues. The whole team usually takes a break during the day, and everyone really enjoys it and responds to it enthusiastically.
Duy Khuong Nguyen
Frontend Developer
At Niteco, especially the Marketing department, there's been a rule that we have to remember the birthdays of all members. Then on their birthday, he/she will be secretly celebrated by the whole dept. At first, I thought it was pretense, but it's not. This rule creates a warm and close atmosphere among the members.
Duy Trong Nguyen
UX/UI Designer
Working environment and people are two things I like at Niteco.
Here is a professional working environment with great employee benefits. People are friendly, supportive, and dedicated to their work.
Lam Vu Cao
Project Manager
One of my favorite things about Niteco is its pantries. These place not only help people fill in their empty stomachs then boost their energy, but also are familiar spaces to create connections for all employees to get closer.
