Share
Alert
your Email
Infrastructure/DevOps Specialist
Hanoi
We are looking for an Infrastructure/DevOps Specialist to strengthen further our service in digital transformations. The Infrastructure/DevOps Specialist shall support architecting and managing infrastructure for the whole company and provide service to global clients through Niteco’s delivery/service teams.
JOB DESCRIPTION
The main responsibilities of the Infrastructure/DevOps Specialist include:
-
Design and implement an architecture that supports the enterprise infrastructure of the whole organization, including legacy networking (switching, static, dynamic, and rule-based routing, etc.) and modern cloud infrastructure (Subnets, Gateways, Load-Balancers, Peering, etc.)
-
Create plans and processes for infrastructure (internal and external) implementation and service sustainability with optimal performance and security
-
Design and ensure the system backups and in place and disaster recovery is planned
-
Ensure the servers/applications are monitored properly across the whole delivery organization and alerts are set up for necessary actions to address the problems ASAP
-
Define KPIs and monitoring performance metrics for the systems to improve processes and bridge gaps
-
Define a process for setting up new environments, manage infrastructure incident/change properly
-
Identify the potential technology innovations and engage with businesses that increase infrastructure flexibility, reliability, scalability, resilience, availability, performance, and cost-effectiveness
-
Ensure the systems provide the necessary security.
-
Support and administrate firewall environment in line with IT security policy
-
Analyze security systems and seek improvements on a continuous basis, and report possible threats or software issues.
-
Conduct proactive research to analyze security weaknesses and recommend appropriate strategies.
-
Make sure all infrastructure architectures & info documented
Other tasks
-
Work closely with IT and Application Management Engineers to assist both internal and external clients.
-
Be responsible for monitoring and addressing problems on a number of customers’ environments across storage and server hardware & operating system software (including Windows, UNIX and Virtualized environments)
-
Provide periodic environment reviews and suggestions for enhancement of services or resiliency of environments
-
Assist the 24/7 Proactive Response Team in the technical meetings with major clients on the issues that relate to the expertise of the Infrastructure/DevOps Specialist.
-
Take initiative in improving reporting, processes, workflow and client outcomes
-
Study and share new techniques, practices, tools and share for other team members
JOB REQUIREMENTS
-
Bachelor of IT, Computer Science, or relevant field
-
Strong experience with SCCM and in-depth knowledge of security and experience using Microsoft Endpoint Configuration Manager
-
Experience in handling any cloud infrastructure (Azure, AWS, GCP) & network, and system/data migration
-
Microsoft Azure Certification or similar industry certification/qualification is highly regarded
-
Have a deep and strong knowledge of scripting and programming in any scripting language (Python, Perl, Shell + AWK, TCL, etc.) and communication protocols (REST, SNMP, SOAP, etc.)
-
Experience in using generic automation and orchestration platforms for Infrastructure Automation tasks
-
Experience in Cisco/Arbor/Paloalto firewall appliances, F5/A10 load balancer, and network management tools (like Nagios, Cacti, Zabbix, …)
-
Experience working in a customer support environment - phone, email, chat support.
-
Good customer service skills with the ability to effectively deal with customer inquiries within a timely manner
-
Good understanding of computer systems, mobile devices and website management
-
Ability to analyze, architect, plan, monitor and optimize the infrastructure to meet the company and client expectations in terms of performance and cost
-
Good communication skills (in English and Vietnamese). Be able to consult the customer with the best possible infra solution.
-
The ability to work well in a team and individually
-
The ability to adapt to changing situations, be focused on delivery while ensuring quality
-
The ability to work under pressure and to tight deadlines
-
High sense of responsibility
-
Willingness to learn and share continuously
-
Creative, innovative, and strive for continuous improvement
-
Motivated in delivering top-quality work
BENEFITS AND WORKING ENVIRONMENT
-
Highly competitive remuneration package: attractive monthly salary and allowances, 13th month salary, additional performance bonus, high public holiday bonuses, and birthday gift, employee service award up to $1,000 for employees with 3+ years
-
Attractive AON healthcare coverage including health and accident insurance in addition to basic insurances regulated by the Labor Code. Luxury company summer vacation and team-building budget
-
Opportunities to work onsite for international projects in Sweden, Australia, UK, USA, etc
-
Organized training and a support in building your career
-
English-speaking, international and professional work environment: working with expatriates from a number of countries, state of the art working space with a wonderful view over the city skyline, modern facilities include computer dual 24” screens running latest versions of Windows 11 Enterprise, MS Office 365, Team, latest version of Visual Studio, and SQL Server, Dell OptiPlex Workstation with 32 GB Ram, 512GB NVMe SSD
-
Western management style that is professional, dynamic, open minded, creative, supportive, friendly and encouraging feedback
-
Company Management that regularly communicates Company’s strategy, development plan and new opportunities to employees
-
Employee and family are engaged and taken care by the company via Trade Union activities
-
Diversified social and charity activities often organized by NICEF - Niteco Charity Engagement Foundation to create opportunities for our young employees to raise funds and help people with difficulties in Vietnam
-
Physical care environment where you are taken care, feeling relaxed and enjoying lots of leisure activities such as badminton, ping pong, football, table football, dancing, running, cycling, cinema, etc











London
Niteco Ltd
3 More London Riverside, London, SE1 2RE, United Kingdom

Sydney
Niteco Ltd
Suite 2, Level 3, 84 Union St, Pyrmont, NSW 2009

Hongkong
Niteco Ltd
36/F, Tower Two, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong

Hanoi
Niteco Ltd
C'Land Tower, 14th Floor, 156 Xa Dan II Street, Dong Da District, Hanoi, Vietnam

Ho Chi Minh
Niteco Ltd
E.Town Building 1, 2nd Floor, 364 Cong Hoa Street, Ward 13, Tan Binh District, Ho Chi Minh City, Vietnam

Singapore
Niteco Group Ltd
No 7 Temasek Boulevard#12-07 Suntec Tower One PMB1080 Singapore, 038987