Niteco is proud to join Optimizely Digital Summit 2026 as a Gold Sponsor, bringing together enterprise leaders, innovators and digital experts to explore the future of digital experiences. 

This year, we're contributing to one of the most important conversations shaping enterprise AI: Why AI makes human judgment more valuable, not less. 

In this exclusive session, YiLun Miao, Niteco's Country Manager ANZ, will be joined by Stevie-Ann Dovico, Chief Technology Officer at the Australian Financial Complaints Authority (AFCA), to examine where automation creates the greatest value, and where human judgment should always remain at the centre of decision-making. 

It's a conversation that reflects a growing reality across enterprise organisations. As AI becomes more capable, success is no longer measured by how much work can be automated, but by knowing where automation should stop. The organisations leading the way are those using AI to augment expertise, strengthen decision-making and free people to focus on the work that requires experience, context and accountability. 

That philosophy is reflected in AFCA's approach to AI. While AI is used to streamline analysis, administration and high-volume work, every dispute resolution decision remains firmly in human hands. Rather than replacing expertise, AI enables specialists to spend more time on the decisions that matter most. 

With more than 20 years leading digital, data and AI transformation across NAB, Westpac, EY, KPMG and now AFCA, Stevie-Ann brings extensive experience helping organisations navigate innovation in complex, highly regulated environments. Together with YiLun, she'll share practical insights into building AI strategies that balance efficiency with trust, governance and human accountability. 

The discussion also reflects Niteco's own commitment to responsible AI innovation. Earlier this year, Niteco was recognised as Optimizely AI Innovator of the Year (APJ), recognising our work in helping enterprise organisations harness AI to create measurable business value. 

If you're attending Optimizely Digital Summit 2026, we invite you to join the session and continue the conversation with our team throughout the event. 

Event details 

  • Date: 13 August 2026 
  • Venue: ILUMINA, 1 Elizabeth Street, Sydney 
  • Session: The Human Premium: Why AI Makes Human Judgment More Valuable, Not Less 

Join our exclusive session

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