Challenges

BAFCO needed to reconfigure their mailbox system for better business continuity and communication while managing complex workflows and a high volume of data.

Solutions

Niteco developed Buraphawood, an intranet portal using Microsoft Exchange Online, SharePoint Online, and OneDrive, and reconfigured BAFCO’s entire mailbox system.

Results

All 67 mailboxes were moved to Exchange Online, enabling easy document sharing and access for employees, with supervisors gaining tools to track workflow activities efficiently.

Burapha Agroforestry (BAFCO) is a leader in the timber industry that had spearheaded a revolution in the Laotian forestry sector.

BAFCO’s workflows spanned from manufacturing to merchandising. Niteco faced a dual challenge in order to ensure efficiency at every stage of their workflow:

1. How to reconfigure their mailbox system for built-in business continuity, flexible mobile workforce, and effective communication.
2. How to regulate BAFCO’s complex processes and manage a large volume of data and documents.

We designed a solution to power collaboration within the organization, and control system information.

Using Microsoft® Exchange Online, SharePoint Online, and OneDrive, Niteco developed a fully functioning intranet portal, which we named Buraphawood, and reconfigured the whole mailbox system.

We transferred all 67 mailboxes to Microsoft® Exchange Online. Now, BAFCO employees can easily share and access documents, regardless of time and location. Meanwhile, supervisors have easy-to-use tools to keep track of workflow activities.