Case Study

Complex Workflows Integrated for Collaboration

Multiple moving parts of a business can quickly transform into complex workflows. The key is how your company aligns all workflows into an integrated system for collaboration.

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Burapha Agroforestry (BAFCO) is a leader in the timber industry that had spearheaded a revolution in the Laotian forestry sector.
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The Challenge

BAFCO’s workflows spanned from manufacturing to merchandising. Niteco faced a dual challenge in order to ensure efficiency at every stage of their workflow:

1. How to reconfigure their mailbox system for built-in business continuity, flexible mobile workforce, and effective communication.

2. How to regulate BAFCO’s complex processes and manage a large volume of data and documents.

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We designed a solution to power collaboration within the organization, and control system information.

Using Microsoft® Exchange Online, SharePoint Online, and OneDrive, Niteco developed a fully functioning intranet portal, which we named Buraphawood, and reconfigured the whole mailbox system.

We transferred all 67 mailboxes to Microsoft® Exchange Online. Now, BAFCO employees can easily share and access documents, regardless of time and location. Meanwhile, supervisors have easy-to-use tools to keep track of workflow activities.

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