Challenge

De’Longhi Group tasked Niteco with enhancing the performance of its Kenwood brand’s multilingual Episerver (now Optimizely) website and expanding the project scope to include new initiatives under a single vendor.

Solution

Niteco managed extensive maintenance for a large and multilingual site with the help of full-service internal team including a project manager, tech lead, developers, and testers.

Result

Niteco fixed performance issues on the Kenwood site, ensuring it handled Black Friday without crashing and now supports double the user volume, solidifying a long-term partnership with De’Longhi Group.

Italian appliance giant De’Longhi Group entrusted the multilingual Episerver website of its Kenwood brand to Niteco, with one of the goals being better performance.

The client did not only want improvements of their website’s code and performance, they also added new pilot projects to realize their vision of working with a one-stop shop vendor.

Niteco deployed a six-person team to handle the project, consisting of a project manager, a tech lead, two developers and two testers. They took care of extensive maintenance work on the site, which is a multi-lingual site encompassing a large number of markets. The team was later extended to consist of nine people.

Our developers worked on fixing code issues, which had previously led to major performance issues for the website, especially on high-traffic days such as Black Friday. Thanks to Niteco’s efforts, Black Friday 2018 was the first time that the Kenwood site did not crash on that important day. Moreover, the website can satisfy a doubled amount of users and orders.

The fruitful partnership between Niteco and De’Longhi Group has lasted since April 2017 and continues on. A long-term contract tasks Niteco with maintaining and enhancing the De’Longhi Group, Braun Household and Kenwood Episerver sites.